Technology Services
Outsourced Technology Services
Outsourced IT & Virtual CTO Services for Small Organizations
Ask the Egghead provides outsourced IT support, network administration, Microsoft 365 and Google Workspace management, and virtual CTO services for small organizations with 25 employees or fewer.
Ask the Egghead provides comprehensive outsourced technology services for small and mission-driven organizations that need reliable IT support and strategic leadership without the cost of a full in-house team. We function as your outsourced IT department, network administrator, help desk, and virtual Chief Technology Officer, supporting organizations with 25 employees or fewer.
Our work combines responsive day-to-day technical support with long-term technology planning. The result is a stable, secure, and scalable technology environment that supports your people, protects your data, and aligns with your organizational goals.
Technical Support and Help Desk Services
We provide dependable, human-centered technical support for your entire team. Our approach emphasizes fast response times, clear communication, and proactive problem prevention.
Services include day-to-day user support, hardware and software troubleshooting, secure remote assistance, new employee onboarding and offboarding, and ongoing system maintenance and updates.
Laptop Setup, Configuration, and Remote Management
We manage the full lifecycle of employee devices to ensure consistency, security, and ease of support.
This includes laptop setup and configuration for Windows and macOS, secure remote access, device standardization, software installation, license management, and replacement planning for aging equipment.
Network Support and Infrastructure Management
Ask the Egghead acts as your outsourced network administrator, ensuring your internal systems are reliable, secure, and designed to grow with your organization.
Network services include firewall configuration, Wi-Fi optimization, vendor coordination with internet and hardware providers, system monitoring, and proactive issue prevention.
Microsoft 365 and Google Workspace Administration
We provide expert administration for Microsoft 365 and Google Workspace environments to ensure your productivity tools are secure, organized, and properly managed.
Support includes user account setup, permissions and access control, email and calendar configuration, collaboration tools, shared drives, and license optimization.
Platform Migrations and Transitions
We plan and execute migrations to and from Microsoft 365, Google Workspace, and other platforms with minimal disruption to your team.
Migration support includes pre-migration audits, email and file migrations, user account transitions, system cleanup, testing, and post-migration support.
Virtual CTO Services
Ask the Egghead provides senior-level technology leadership for organizations that need strategic guidance without a full-time executive.
Virtual CTO services include technology roadmapping, budget planning, vendor selection, security and risk oversight, and long-term scalability planning.
Ready to Transform Your Business?
Let’s discuss how Ask the Agghead can help you achieve your goals. Get
in touch with our team today and start your journey to success.
Free consultation • No committment • Quick response